Bonus & Promotions

Free Spins

• Why my Free Spin winning has not been added to my account?
• How does free spins work?
• Why can’t I use my free spins?
• Does free spins can be used at any slot games?
• Can I withdraw the free spin winnings?

Welcome Bonus

• How does reload bonus work?
• Is there a Welcome Bonus offer for new players?
• Can I forfeit my Active Bonus?

Wagering

• What is Wagering?
• Where can I see the wagering process?
• Does free spins have a wagering requirement?
• Is there a wager requirement for my deposit balance?

Bonus FAQs

• Why do I get an insufficient balance error?
• How do I forfeit an active bonus?
• How does the bonus balance work?
• I can't place a bet with my bonus
• How do I opt in for bonuses?
• Can I ask for a different bonus?

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