As a gaming operator, we are obligated to conduct 'Know Your Customer' (KYC) checks to comply with legal and regulatory requirements. KYC involves gathering and verifying information on players to confirm their identity, age eligibility for gambling, and to prevent involvement in money laundering or other financial crimes. Part of the KYC process is Enhanced Due Diligence (EDD), which entails a more detailed examination of specific documents and information.
If you trigger the EDD process with us at Slot Express, we will request information related to the source of funds and source of wealth. This may include, but is not limited to:
- Proof of ownership of the payment method
- Bank statements
- Payslip
- Inheritance details
- Savings information
- Evidence of an alternative income used for gameplay funding
We understand that this request may seem intrusive. However, similar to financial institutions and other organizations handling money, we aim to provide a fair, transparent, and credible service that aligns with the requirements of our regulatory body.
If we ask you to complete this information, it's not an indication of suspicion or singling you out; it's simply part of an automatic process triggered for compliance purposes.